Client Services Administrator
AGAT LaboratoriesCalgary, Alberta, Canada
Posted October 29, 2025
Full Time
About the Company
AGAT Laboratories is a leading Canadian analytical solutions provider, renowned for delivering accurate and timely results since 1979. With a network of coast-to-coast locations in Canada and an expansion into the United States, AGAT serves diverse industries including environmental chemistry, mining geochemistry, petroleum testing, and food analysis. The company's commitment to "Service Beyond Analysis" sets it apart, offering expertise across 12 scientific divisions.
Job Description
AGAT is seeking a Client Services Administrator to assist Client Services Team members with customer support and administrative tasks. The role involves submitting requests, providing information, maintaining deadlines, and ensuring timely sample delivery. The position focuses on providing excellent client service and contributing to a dynamic, purpose-driven team within a scientific laboratory.
Requirements
- Diploma or Degree in Science or Administration (Asset)
- Minimum 1 year customer service experience
- Confidence in computer skills (Outlook, Microsoft Office, LIMS, Reporting Systems)
- Excellent communication skills
- Excellent organization and time management skills
- Attention to detail
- Ability to work well under pressure
Benefits
- Comprehensive health, dental, and vision care
- Paid vacation and flexible sick time
- Employee Assistance Program (EAP)
- Long-term disability and life insurance
- Professional development opportunities