We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction.
Requirements
- Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability.
- Establish end-to-end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why.
- Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics.
- Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence.
- Oversee automation strategy and roadmap, identifying high-value automation opportunities while ensuring manual testing complements automation effectively.
- Integrate QA into CI/CD pipelines, maintaining efficient pre-release validation and post-deployment verification processes.
- Leverage observability and customer feedback tools (e.g., APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities.
- Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases.
- Lead and mentor a cross-functional QA team, fostering accountability, technical excellence, and a shared culture of quality.
- Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals.
Benefits
- 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
- A 401(k) program with employer match
- 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year
- Flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions
