Customer Success Manager Italy

Agicap is a fast-growing company that offers a financial management solution for SMEs and Mid-Market companies. As a Customer Success Manager, you will be responsible for managing a customer portfolio, answering customer requests, and developing personal relationships with users and decision-makers. The company is looking for a native/Fluent Italian speaker with a full professional proficiency in English, problem-solving skills, and a passion for providing excellent customer experience.

Requirements

• Native/Fluent Italian speaker with a full professional proficiency in English
• Problem solving mindset
• Passion for consistently providing excellent customer experience
• Previous success in customer relationship
• CSM in a SaaS environment targeting SMBs is a bonus

Benefits

• Competitive salary
• Fast learning environment, entrepreneurship and team spirit
• An incredible team of entrepreneurs
• Thursday beers and afterworks with the team