Implementation & Activation Manager - Spend Task Force (m/f/d)

We are looking for a Customer Success Manager to support the launch of our new product, Agicap Business Spend Management. The successful candidate will be responsible for customer retention, product implementation, and growth opportunities.

Requirements

• 1-2 years of work experience in a professional environment, preferably in a customer-facing role in a B2B SaaS.
• Native German and fluent English
• Strong prioritization and execution capabilities, driven by customer needs, business impact, and expansion potential.
• Excellent listening skills, customer-centric mentality and empathy towards users and customers
• Ability to work with diverse teams (Sales, CS, Tech, Product, etc.)

Benefits

• Hybrid work arrangement
• Short decision-making processes due to high strategic relevance of the project
• Opportunities for growth and professional development