Customer Service Advisor - Out of Hours Part Time evenings and weekends

About the Company

With 25 years of experience and a team of over 1,000 skilled professionals across the UK, we are a trusted leader in delivering data-driven solutions and Generative AI products tailored to the needs of healthcare, local government, and other public sector organisations. Through our extensive knowledge of advanced analytics, automation, Generative AI, and cloud IT services, we enable our clients to empower citizens and enrich their lives. As part of Blenheim Chalcot, the UK’s fastest-growing digital venture builder, our ambition is to be the preferred digital transformation partner for the public sector by driving efficiency, cost savings, and improved services with partnership, innovation, passion, and integrity at the core of our operations. Over 120 leading public sector organisations trust us to securely deliver their mission-critical IT services, helping them harness the power and benefits of cloud technologies flexibly whilst delivering assured service outcomes. We are recognised as a leader in digital transformation, enabling many of our customers to secure prestigious awards such as the ‘LGC Council of the Year’ and ‘Digital Council of the Year’ consecutively for delivering on complex, multi-year, service and transformation partnerships. Our Generative AI products are being adopted across the public sector, providing specific solutions to long-standing solutions in a secure, ethical manner, drawing upon our deep sector expertise. In addition, our partnerships with organisations including Microsoft and Blue Prism enable us to deliver exceptional projects for integrated care systems, NHS trusts and Local Government.

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