Virtualization Engineer

AHEAD is searching for a Virtualization & Compute Engineer to be a part of our Managed Services team. The ideal candidate is customer-focused, an effective communicator, and can perform most tasks without direct oversight.

Requirements

• Serve as a subject matter expert and direct escalation resource dealing with technical events and requests needing additional resources or urgent attention
• Daily administration and support of core infrastructure systems
• Work with vendors to resolve virtualization and compute issues
• Perform root cause analysis for issues / provide workarounds to ensure business continuity
• Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed
• Ensure that clients’ infrastructure is healthy, stable, documented, and configured with accepted technical best practices
• Ensure business continuity and security across all systems supporting the company IT operations
• Completion of training and certification as assigned to further skills and knowledge