Care First Coordinator

Ahma Rx is seeking a Care First Coordinator to join their team and provide phone and text support to patients, primarily assisting with prescription journeys. The role involves handling inbound calls, providing benefit information, problem-solving, and coordinating communication with internal departments. They are focused on customer service and simplification of the prescription process.

Requirements

• Associate or high degree of education
• Call center experience preferred
• Basic understanding of Medicare Advantage Health Plan and Medical terminology
• Pharmacy Tech Experience
• Excellent communication skills, both written and verbal
• Detail oriented and able to multi-task
• Flexible hours, including evenings and weekends
• Availability to work Sat. 10am - 5pm and Mon.-Fri. 9am - 7pm

Benefits

• Competitive salary
• Flexible hours