Staff Software Engineer - GenAI Systems

Airbnb is seeking a Staff Software Engineer to join its Community Support Platform team, focusing on developing backend systems and AI prompts to enhance customer service workflows. The role involves crafting AI prompts, implementing RAG, performing model fine-tuning, and designing AI orchestration workflows.

Requirements

• 9+ years of software development experience in service-oriented architectures and backend development
• Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture
• Expertise in designing and iterating on prompt engineering to fine-tune AI capabilities for AI/LLM-driven scenarios
• Expertise of RAG patterns, memory routing, and agent planning
• Expertise in integrating LLMs with APIs, vector databases, and orchestration framework
• Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience
• Excellent collaboration and communication skills to work effectively across teams and domains
• Passion for agile development, system optimization, and team productivity enhancements

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Bonus
• Equity
• Employee Travel Credits