TELECOM TIER 1 SUPPORT - El Salvador (Remote)
AireSpringSan Salvador, El Salvador
Posted June 25, 2025
Full Time
About the Company
AireSpring is an award-winning global managed services provider specializing in managed IT, network, and unified communications solutions.
Job Description
AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. We are seeking a Telecom Tier 1 Support engineer to troubleshoot Layer 1 and 2 circuit issues, manage customer trouble tickets, and provide exceptional customer experience.
Requirements
- 2+ years of experience researching and resolving telecom technical issues (voice, internet, SD WAN & data issues)
- Strong knowledge of WAN technologies
- Working knowledge of Cisco, Juniper, and Adtran routers
Benefits
- Award-winning customer experience
- Competitive salary and benefits package
- Opportunity to work with a leading provider of Cloud Communications, Managed Connectivity and Managed Security