MRI Applications Support Associate/Manager - USA
AIRS Medical IncNevada, United States
Posted November 20, 2025
Full Time
About the Company
AIRS Medical is a fast-growing healthcare technology company founded in 2018 and headquartered in Seoul, South Korea, with rapidly expanding U.S. operations.
Job Description
Join our US team as a MRI Applications Support Associate/Manager and play a vital role in ensuring healthcare clients successfully integrate and maximize the value of SwiftMR, our cloud-based MRI reconstruction software.
Requirements
- Carry out product installation at new customer sites involving MRI scan parameter optimization and network setups
- Train and assist customers to properly use SwiftMR for optimal compatibility based on the needs of customers
- Respond to and resolve customer inquiries regarding product usage and/or MR image quality
- Align with Sales on sales pipeline priorities and renewal strategies
- Align with Product Operations team based in Seoul HQ with new version training and rollout timelines, as well as escalating cases and feature requests from customers
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
