Operation Development Officer

Become a part of Thailand’s no.1 Digital Service Provider, who strives to provide best services that help people fulfill their dreams. We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Requirements

• Understanding or Interesting in IVR/Voice AI Technology and basic call flow development related to backend service integration for fully self-service design
• Business and Technology Service design for SCRUM
• Conduct internal system tests, measuring the abilities and accuracy of the system as a business requirement
• Facilitates and conducts live customer testing; monitors results and identifies need modifications and post-production tuning