Pharmacy Agreement Coordinator – Provider Services & Claims Administration

Alberta Blue Cross is seeking a temporary Pharmacy Agreement Coordinator to join their Provider Services & Claims Administration team. The role involves managing pharmacy agreements, coordinating with internal and external stakeholders, and providing customer service.

Requirements

• Ensures all necessary steps are taken to validate application details to determine eligibility.
• Tracks the progress of all applications and resolves application related issues in a timely and professional manner.
• Handles incoming phone inquiries and initiates contact when needed to appropriately manage applications.
• Prepares and distributes Agreements and related documentation.
• Provides quality customer service to internal departments and external stakeholders on issues related to pharmacy provider eligibility.
• Enters and maintains information related to pharmacy providers and prescribers within our systems.
• Reviews and takes appropriate action on notifications and requests received from stakeholders.
• Make suggestions to improve workflows and processes.
• Works closely with Team Manager and other Pharmacy Agreement Coordinators in a team-oriented environment.

Benefits

• Flexible work style arrangement
• Temporary position (10 months)
• Opportunity to work in a team-focused environment
• Inclusive employer committed to diversity and equity