Practice Support Manager, Remote
AledadeNashville, Tennessee, United States • Atlanta, Georgia, United States • Phoenix, Arizona, United States • Tampa, Florida, United States • Indianapolis, Indiana, United States • Louisville, Kentucky, United States • Charleston, South Carolina, United States • Richmond, Virginia, United States • Birmingham, Alabama, United States • Austin, Texas, United States
Posted August 15, 2025
Full Time
About the Company
Aledade is the largest network of independent primary care practices in the U.S., enabling clinicians to deliver better patient outcomes and financial success through value-based care. With a focus on accountable care organizations (ACOs), health information technology, data analytics, and physician collaborations, Aledade supports over 1,900 practices across 45 states and manages contracts representing more than 2.5 million patients.
Job Description
Aledade is seeking a Practice Support Manager to lead a technical support team, ensuring seamless healthcare operations. The role involves managing SLAs, incident lifecycles, performance, and team development. The successful candidate will collaborate with cross-functional teams and utilize tools like Datadog and PagerDuty.
Requirements
- Lead and Develop Support Team
- Drive Performance and Accountability
- Foster Talent and Collaboration
- Develop and Operationalize Runbooks
- Optimize Monitoring Systems
- Resolve Complex Issues
- Oversee Ticket Management
Benefits
- Flexible work schedules
- Health, dental and vision insurance
- Educational Assistant Program
- Stock options
