The Medical Assistant will work as an integral part of the Patient Care Team, assisting with clinical and administrative tasks, including preparing exam rooms, performing lab tests, and helping with patient discharge. The ideal candidate will have a high school diploma or equivalent, CA-based M.A. training program completion, and Phlebotomy Certification.
Requirements
- Actively participate as an integral and valued member of the Patient Care Team.
- Prepare exam rooms before and after each patient in accordance with AVH policy and OSHA guidelines.
- Welcome patients as they arrive at the health center and immediately bring them back to the exam room.
- Perform administrative responsibilities as needed, including verification and entry of patient insurance coverage and existing demographic information into the electronic health record.
- Assist with clinical data measure and entry into the electronic health record.
- Assist patients in understanding the health benefits of screening and prevention.
- Assist in discharging the patient at the completion of the office visit including going over the printed office visit summary; aid in the completion of medication, laboratory, and radiology orders; provide patient education information ordered by the provider; answer any final logistical questions the patient may have; and assist in follow-up appointment scheduling.
- Actively manage the flow and experience of the patients during the office visit.
- Work collaboratively with the Care Team to complete needed patient care items.
- Work with Care Team to actively manage the patient schedule to optimize efficiency, patient experience, and meet the needs of the patient.
- Assist in the coordination of Transfer of Trust between Care Team, Behavioral Health Staff, or other support services during the office visit.
- Assist medical providers with exams and procedures as requested.
- Perform in-house lab tests and maintain equipment and instruments.
- Clean, sterilize and maintain equipment and instruments as needed.
- Participate in patient engagement activities and coaching around patient self-management and goal setting.
- Participate in activities related to addressing the social determinates of a patient’s health.
- Assist in the adoption and implementation of new technologies and activities that improve patient care and clinic efficiencies.
- Actively participate in quality improvement projects and reporting.
- May be requested to assist with medical translation and interpreting.
- Lab Technician duties, including performing blood draws, entering patient and payer information, and maintaining lab equipment.
Benefits
- Medical, Dental and Vision Insurance
- 401(k) with matching
- Generous Paid Time Off, Personal Day, and Holiday packages
- Flexible Spending Account Plan
- Employee Assistance Program
- Life/ADD insurance policy
- Long Term Disability Insurance
