Client Service Specialist- (Bilingual English/Spanish)
Alexandra Lozano Immigration Law PLLCDenver, Colorado, United States
Posted September 30, 2025
40000 - 50000 USD year
Full Time
About the Company
Alexandra Lozano Immigration Law PLLC is a leading humanitarian law firm specializing in exceptional service to Latino immigrants. The firm has successfully handled over 50,000 cases in 10 years, focusing on challenging immigration issues such as I-360, U Visas, and post-deportation assistance. Known for its bilingual services, Alexandra Lozano Immigration Law is committed to community engagement and improving access to legal services.
Job Description
The Concierge Intake Specialist is a vital role in onboarding potential clients. This position focuses on client communication, case eligibility, and providing efficient client support. It includes client-facing duties, office operations, and maintaining a welcoming environment while supporting the office's overall needs.
Requirements
- Meet with potential clients to communicate value proposition.
- Build and maintain client relationships.
- Review client information.
- Sign up new clients and address concerns.
- Collaborate with legal team.
- Maintain client records.
- Provide updates to management.
- Greet clients.
- Support clients with document processing.