Parts Expert

We're seeking a talented Parts Expert to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions.

Requirements

• Drive parts sales.
• Answer incoming calls.
• Follow-up on orders.
• Respond to customer inquiries.
• Provide information and updates.
• Record departmental data and make suggestions for improvement.
• Document customer quality issues and make suggestions for improvement.
• Learn and educate others of relevant policies, procedures regarding purchases, returns, credit terms, etc.
• Maintain familiarity with all inventory products and merchandising programs and ordering systems.
• Provide troubleshooting support and service.
• Process orders in a timely and accurate manner.
• Set an example of professionalism and positivity.
• Maintain an orderly and safe working environment.
• Additional duties as assigned.

Benefits

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match
• HSA and/or FSA
• Paid Time Off, Sick Time, and Company Paid Holidays
• Employee Car Discount Program