Patient Service Representative

Join Allergy Partners as a Patient Service Representative and contribute to improving the lives of patients through compassionate and personalized care. As a team member, you will be part of a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences.

Requirements

• Two years of experience in a medical office or customer service position
• Proven success asking for payment, making change, and balancing a cash drawer
• Working knowledge of basic managed care terminology and practices
• Familiarity with scheduling and rearranging appointments effectively
• Comfortable using email, word processing and interacting with Internet applications
• Working knowledge of practice management and electronic health record software
• Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations
• Ability to perform multiple and diverse tasks simultaneously – with accuracy and efficiency
• Neat, professional appearance
• Strong written and verbal communication skills

Benefits

• 401(k)
• Health Insurance
• Paid Time Off
• Paid Holidays
• Vision Insurance
• Health Savings Account (HSA)
• Dental Insurance
• Life Insurance
• Disability Insurance