Patient Service Representative

Join a team that cares for your community – and for you! As a Patient Service Representative at Allergy Partners, you will provide excellent patient experiences, answer the telephone professionally, and maintain office equipment and office supplies in the front office areas.

Requirements

• High school diploma required
• Minimum of two years of experience in a medical office or customer service position
• Working knowledge of basic managed care terminology and practices
• Familiarity with scheduling and rearranging appointments effectively
• Comfortable using email, word processing and interacting with Internet applications
• Working knowledge of practice management and electronic health record software
• GE Centricity is a plus
• Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations
• Ability to perform multiple and diverse tasks simultaneously – with accuracy and efficiency
• Neat, professional appearance
• Strong written and verbal communication skills
• Bi-lingual is a plus, not required

Benefits

• 401(k)
• Health Insurance
• Paid Time Off
• Paid Holidays
• Vision Insurance
• Health Savings Account (HSA)
• Dental Insurance
• Life Insurance
• Disability Insurance