Join Alliant Energy as a Senior IT Infrastructure Analyst to help lead the way in expanding the company's infrastructure to support a smarter, more connected future. You'll work with the Telecom team on critical projects involving telephony systems, fiber management, and enterprise infrastructure. This is an opportunity to make an impact and build resilient networks.
Requirements
- Coordinates departmental projects and the design, evaluation, recommendation, building, testing and maintenance of medium to large computing services and writes specification documents for these systems.
- Responds to support tickets and resolves technical issues escalated through Help Desk Help Desk within specified timeframes, uses troubleshooting tools and procedures to resolve issues, and maintains defined service levels.
- Provides leadership and guidance for resolution of moderate to complex operational issues.
- Complies with local, state, and government regulations such as SOX, NERC CIP, FERC, and TSA.
- Maintains disaster recovery plans and coordinates the planning and execution of disaster recovery drills.
- Leads creation and maintenance of technical documentation related to hardware/software in client computing environment as well as training materials for end users.
- Prepares communications and makes presentations on system enhancements and/or alternatives.
- Participates in the usage of Agile processes to gather requirements, develop solutions, and deliver products.
- Assists other teams and helps manage relationships with outside vendors.
- Engages in other duties as needed that support Alliant Energy's Values and helps deliver on our Purpose to serve customers and build stronger communities.
Benefits
- Competitive pay
- Comprehensive health and retirement benefits
- Tuition reimbursement
- Paid time off
