Admin Asst -Broomfield Co

Admin Asst -Broomfield Co: support call center floor/agents with account research, handle client and debtor requests, maintain correspondence/payments, and perform general departmental duties.

Requirements

• Process and distribute incoming mail, faxes and scanned documents
• Review and process incoming check payments and walk-up payments
• Change status codes in Cubs
• Enter notes in client database
• Conduct record searches for vehicle plate and vin #, debtor information, verify death records, bankruptcies
• Support call center agents requests regarding account discrepancies
• Research validation of debt requests and act as a client liaison to gather required documents to submit to debtors per their requests and prepare response letters
• Answering phone calls
• Assist manger with invoices, order supplies and mail pick-up
• Review and approve letter checklists for all clients