Desktop Support
Alpha Technologies Inc USALower Silesian Voivodeship, Poland
Posted July 21, 2015
Full Time
About the Company
Alpha Technologies Inc. empowers businesses with cutting-edge IT solutions and consulting services since 1997.
Job Description
A Level 2 Desktop Support Analyst is responsible for supporting users in multiple locations, providing technical expertise and resolving issues through the use of a ticketing tool. The role requires in-depth knowledge of Microsoft Office, Internet Explorer, Lync, and Windows 7, as well as excellent verbal and written communication skills.
Requirements
- Bachelor’s degree or equivalent work experience
- In-depth and excellent support knowledge of Microsoft Office, Internet Explorer, Lync, and Windows 7
- Excellent verbal and written communication skills
- Fluent written / spoken English. One of the following additional languages welcome: German, French, Italian