Customer Success Lead
Amberscript GroupLebanon
Posted October 30, 2025
Full Time
About the Company
Amberscript is a leader in audio content accessibility, offering high-quality transcriptions and subtitles through cutting-edge AI and human expertise. Built on secure European servers and GDPR-compliant, the company serves over 1.5 million users, including major enterprises, enabling efficiency, inclusivity, and compliance across industries.
Job Description
Amberscript is seeking an experienced Customer Success Lead to manage daily operations, drive business development, and ensure efficient, high-quality service for clients. The role involves maintaining client relationships, developing growth strategies, and collaborating across teams. It's a fully remote position with equal opportunity employment.
Requirements
- University degree in Business Administration, Management, Economics, Marketing, Finance, Supply Chain, Communications, or a related field.
- At least 10 years’ leadership experience in operations and/or sales, ideally in the media sector.
- Proven record in business development and portfolio growth.
- Strong leadership, communication, negotiation, and problem-solving skills.
- Proficiency in business and project management tools, including CRM systems.
- Fluency in English and Arabic, knowledge of additional languages is an asset.
Benefits
- Competitive salary
- Equal Opportunities Employers
