Senior Manager, GSOC

Ambient.ai is a unified, AI-powered physical security platform helping the world’s leading enterprises reduce risk, improve operational efficiency, and gain critical insights. We are looking for a Senior Manager, Threat Detection and Analysis to lead a high-performing team of Threat Detection Analysts within our global threat detection and analysis (TDAC/GSOC) function.

Requirements

• 3+ years in physical security operations, GSOC/SOC, security command centers, or a closely related operational environment
• 1+ years managing or leading teams of analysts or operators in a 24/7 or high-tempo setting
• Strong people management skills: setting expectations, coaching, performance management, and building healthy team culture
• Experience creating and managing shift schedules, preferably in a 24/7 operations
• Comfortable running to metrics: you know how to use simple dashboards and KPIs to steer day-to-day operations and coach your team
• Excellent written and verbal communication skills with operators, peers, and cross-functional partners
• Able to write clear incident summaries and operational updates
• Comfortable representing your team in customer-facing or cross-functional conversations when needed
• Hands-on, “working manager” approach - you’re close enough to the work to understand it, but focused on enabling the team
• Pragmatic and process-oriented: you care about consistency, clarity, and continuous improvement over abstract strategy decks
• Comfortable in changing environments; willing to adapt as we learn and scale

Benefits

• Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company
• Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan)
• Flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year’s for most roles, depending on customer demand)
• The latest tech and awesome swag will be delivered to your door
• Enjoy a full range of opportunities to connect with your awesome co-workers