Universal Service Representative I

Universal Service Representative I is responsible for providing customer service, selling credit union services, and performing various clerical tasks. The role involves interacting with members via multiple channels, processing loans, and promoting credit union products and services.

Requirements

• High school graduate or equivalent
• Two years of varied office experience
• Thorough knowledge of member services, accounts, loans, and products provided
• Understanding of new account bookkeeping procedures
• Understanding of loan processing functions
• Knowledge of related requirements, procedures, and underwriting criteria
• Some accounting familiarity
• Excellent communications and public relations skills
• Strong typing abilities (60 wpm with acceptable accuracy & neatness)
• Solid math and bookkeeping abilities
• Able to operate calculator, word processor, and related computer applications
• Well organized
• Professional appearance, dress, and attitude

Benefits

• Paid Time Off
• Health Insurance
• 401k Matching
• Retirement Plan