Systems Analyst - II
AmNet Services, Inc.Cary, North Carolina, United States
Posted March 23, 2017
Contract
About the Company
America Networks designs and manufactures low-power sensor and networking solutions for industrial, manufacturing, waste management sectors, enabling data collection, alerts, predictive actions through IoT networks.
Job Description
America Networks is a leading sensor and networking solutions partner for companies in the Industrial, Manufacturing, and Waste management space. The company designs and manufactures sensors for various applications and provides low power, wide area networking technologies to clients. The Systems Analyst - II position provides technical and analytical support for UCCaaS customer repair tickets and MACD requests, making recommendations to aid in project completion.
Requirements
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Customer service and Voice/VoIP support experience
- Knowledge of Cisco Call Manager and Cisco Unity