Product Support Analyst

We're a company that helps our colleagues achieve success and offers an inclusive and collaborative culture where your voice is valued. As a Product Support Analyst, you'll provide 2nd-level product support and work with global teams to resolve customer issues.

Requirements

• At least five years' experience in the travel industry with extensive experience in business/corporate travel operational reservation workflow procedures
• Minimum 5 years knowledge of GDS systems (Sabre, Apollo, Galileo, Amadeus)
• Ability to work with Global teams
• Proficient in Microsoft applications; Outlook, Word, Excel, and PowerPoint
• Excellent business writing skills, to ensure documentation is written in a clear and concise manner
• Strong prioritization and time management skills
• Motivated and flexible to accommodate both internal and external clients
• Strong decision-making capability

Benefits

• Health and welfare insurance plans
• Retirement programs
• Parental leave
• Adoption assistance
• Wellbeing resources