Contract Operations Analyst II

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Requirements

• Maintains supplier relationships and is responsible for resolving contract price issues and performing root cause analysis.
• Acts as a key contact for internal teams, GPO, and manufacturers to ensure positive customer relationships for contract agreements.
• Validates contract updates and makes appropriate contract database system changes in SAP.
• Maintains exception reports and analyzes pricing and membership information.
• Performs analysis of contract discrepancies; identifies the source of the issue and decides the appropriate action needed to resolve the issue;
• Partner with account managers/sales coordinators to review contract issues and resolve potential concerns.
• Work with cross-functional business units to troubleshoot discrepancies and update membership and pricing information.
• Receives, identifies, and resolves discrepancies associated with assigned supplier contract issues.
• Attend customer contracts onboarding meetings and provide reporting as needed.
• Act as a team player and be willing to provide additional support as needed by leadership.
• Initiate and drive process improvement opportunities to drive cost effectiveness and efficiency.
• Supporting pharmaceutical contract industry policies related to 340B, Contract Pharmacy, and Orphan Drug regulations.

Benefits

• Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• Traditional offerings like medical, dental, and vision care
• Backup dependent care
• Adoption assistance
• Infertility coverage
• Family building support
• Behavioral health solutions
• Paid parental leave
• Paid caregiver leave
• Training programs
• Professional development resources
• Mentorship programs
• Employee resource groups
• Volunteer activities