Solution Designer
AmerisourceBergenCanada
Posted October 24, 2025
Full Time
About the Company
On August 30, 2023, AmerisourceBergen became Cencora. Cencora is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We partner with pharmaceutical innovators across the value chain to facilitate and optimize market access to therapies. Care providers depend on us for the secure, reliable delivery of pharmaceuticals, healthcare products, and solutions. Previously known as AmerisourceBergen, our new name, Cencora, unites our 46,000+ team members under one identity in pursuit of a shared purpose: We are united in our responsibility to create healthier futures. : We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #11 on the Fortune 500 and #24 on the Global Fortune 500 with more than $200 billion in annual revenue.
Job Description
We are seeking a Solution Designer to join our team at Cencora, a company united in its responsibility to create healthier futures. The successful candidate will serve as a subject matter expert on the Sage platform, developing and maintaining detailed documentation and providing one-on-one and group support to help teams optimize their workflows with Sage.
Requirements
- Serve as a subject matter expert on the Sage platform
- Develop and maintain detailed documentation of existing system architecture and data flows
- Troubleshoot and resolve issues encountered by users
- Develop and deliver training sessions, documentation, and resources
- Collaborate with technical teams to escalate and resolve complex issues
- Act as the primary point of contact for user feedback
- Collaborate with product development teams to advocate for user needs and priorities
- Monitor usage trends to identify opportunities for deeper engagement and training
- Generate reports and insights on platform usage to inform decision-making and continuous improvement
Benefits
- Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness
- Traditional offerings like medical, dental, and vision care
- Paid parental leave
- Paid caregiver leave
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Backup dependent care
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities