Specialist System Administrator, Learning & Development

Join Amgen's mission to serve patients with serious illnesses. As a Specialist System Administrator, Learning & Development, you will work closely with business collaborators to ensure performance, maintenance, and reliable operation of Learning & Development applications, servers, and databases. The role involves managing application and database environments, ensuring data is stored and retrieved efficiently, and safeguarding sensitive information and ensuring uptime, performance, and security of IT infrastructure.

Requirements

• Install, configure, and maintain operating systems, servers, databases, and applications to ensure their reliability and performance.
• Monitor integrations, system performance, and uptime, addressing any issues that arise promptly to prevent service interruptions.
• Implement and maintain security measures to protect systems from unauthorized access, vulnerabilities, and other threats.
• Manage backup procedures and ensure data is securely backed up and recoverable in case of system failures.
• Provide advanced technical support to users and the product team, troubleshooting and resolving issues related to system access, performance, and software.
• Apply operating system updates, patches, and configuration changes as necessary or work with related vendors to ensure system releases are tested and working as expected.
• Maintain detailed documentation of system configurations, procedures, and change management.
• Work closely with network administrators, database administrators, and other IT professionals to ensure that systems are integrated and functioning optimally.
• Enforce and follow standard GxP Process (21 CFR Part 11) defined by the organization which ensures that product quality, data integrity, and patient safety are managed.
• Support Continuous Integration and Continuous Delivery CI/CD pipelines.

Benefits

• Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.