Customer Service Representative with Italian - Contact Center

Amway is seeking a Customer Service Representative with Italian language skills to interact with customers and provide high-level support on specific products or services. The role involves handling inquiries, resolving complaints, and providing excellent customer service in a multinational team.

Requirements

• Italian language at C1/C2 level
• English language at minimum B2 level
• Knowledge of an additional European language (min. C1/C2) would be beneficial
• MS Office applications, especially Excel and PowerPoint
• Previous working experience would be an asset

Benefits

• Hybrid Work model
• Private medical care in LuxMed Group
• MyBenefit Cafeteria Platform (with Multisport card available)
• Group Life Insurance
• Additional day off for your Birthday
• Additional two days off per year for voluntary activities of your choice
• Employee discount for high-quality Amway products
• Annual Bonus depending on the yearly company and individual performance
• Various portfolio of internal&external trainings: professional certifications, access to the e-learning platform
• Possibility of growth inside of organization
• International team environment
• Numerous company events and office initiatives
• Family atmosphere with no formal dress code
• Attractive office location in the heart of Krakow (High 5ive, Pawia street)