Senior Customer Success Business Partner
AnaplanScotland, United Kingdom
Posted October 15, 2025
Full Time
About the Company
Anaplan is a leading scenario planning and analysis platform designed to enhance decision-making in complex business environments. The company offers a range of services including planning, forecasting, modeling, supply chain management, sales performance, S&OP, workforce planning, GTM planning, merchandise financial planning, and integrated business planning. Anaplan's unique approach fosters collaboration across organizational silos to deliver actionable insights, enabling enterprises to outpace competition and stay ahead in the market.
Job Description
Anaplan is seeking a Senior Customer Success Business Partner to drive the successful deployment, adoption, and health of their customers' Anaplan solutions. This role focuses on providing technical support, managing implementation, and ensuring customer satisfaction. The ideal candidate will be a trusted advisor, advocate, and a leader within their assigned region, contributing to revenue generation and retention through proactive engagement and strategic initiatives.
Requirements
- Experienced in customer success, presales, or management consulting
- Background in Enterprise Performance Management (EPM), Enterprise Planning, or Analytics is required
- Excellent communication and presentation skills
- Proven experience in Technical Customer Success, SaaS platforms, Project Leadership, Technology Consulting, or Advisory roles
- Ability to translate technical concepts into business value
- Strong problem-solving skills
- Strong communication and leadership skills
