Central Patient Engagement Specialist

Central Patient Engagement Specialist will proactively engage with patients living with chronic health conditions to complete benefits verification and assist with identifying appropriate secondary coverage. The role will involve assisting patients with benefits enrollment questions, completing medical and pharmacy insurance verification and coverage determinations, and proactively notifying Providers of formulary restrictions.

Requirements

• Bachelor’s degree is preferred.
• Basic Life Support (BLS) obtained or willing to obtain.
• Registered or Certified Pharmacy Technician in the state of IN preferred.
• Pharmacy Technician Trainee license will be accepted if technician obtains a Registered or Certified license within 6 months of employment.
• Nationally certified - PTCB or ExCPT is preferred or willing to obtain within 6 months of hire.
• 3+ years of pharmacy experience is preferred.
• Excellent written and oral communication skills.
• Strong attention to detail and ability to handle multiple things simultaneously.
• Comfortable with technology and ability to adapt to new systems.
• Must be willing to obtain and maintain licenses or certifications in multiple states if applicable.
• (PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months.
• (MMR) Measles, Mumps and Rubella or Blood Titers proving immunity.
• Varicella - (2) documented doses or Blood Titers proving.
• Hep B3 Series.
• (Flu) Influenza required.
• COVID Vaccine required.

Benefits

• Medical, Dental, Vision Insurance
• 401k match
• Paid time off
• Short- and Long-Term Disability