Call Center Operations Manager
Answering Service CareFlorida, United States
Posted October 28, 2025
58000 - 58000 USD year
Full Time
About the Company
Answering Service Care is a business communication service that delivers exceptional customer experiences across diverse industries.
Job Description
Join Answering Service Care as a Customer Service Manager and lead a team to deliver exceptional customer experiences. The role requires 5+ years of customer service experience and a Bachelor's degree in Business Management or a related field.
Requirements
- At least 5 years of experience in customer service
- 2+ years of experience in a management or leadership role
- Bachelor's Degree in Business Management or a related field
- Exceptional leadership and interpersonal skills
- Strong verbal and written communication skills
- Ability to thrive in a fast-paced environment
- Proficiency in Windows, Web applications, MS Office, Google Docs, and other business tools
- Reliability and flexibility
Benefits
- Paid Training
- Health/Dental/Vision & Term Life
- PTO (Start earning on day one)
- 401k
- Employee Assistance Program (Free Training & Development Courses)
- Childcare Reimbursement up to $375 a month
- Gym membership reimbursement
- Company sponsored snacks