IT Help Desk Representative
Answering Service CareFlorida, United States
Posted December 10, 2025
43260 - 43260 USD year
Full Time
About the Company
Answering Service Care (ASC) is a trusted live answering service for over 4,000 businesses nationwide, built on a people-first culture centered around long-term relationships.
Job Description
Answering Service Care (ASC) is seeking an IT Help Desk Representative to join our technology team. This is an entry-level role ideal for someone beginning their IT career who enjoys troubleshooting, solving problems, and using modern tools to support our employees and clients.
Requirements
- Strong critical thinking, troubleshooting, and analytical abilities
- Excellent written and verbal communication skills
- Familiarity with Windows, macOS, and basic networking concepts (TCP/IP, DNS, DHCP)
- Ability to learn quickly, work efficiently, and utilize modern technology solutions and AI tools
Benefits
- Weekly Pay
- Paid Training
- Health/Dental/Vision & Term Life
- PTO
- Employee Assistance Program
- Childcare Reimbursement
- Gym membership reimbursement
- Company sponsored snacks
- Reward and Recognition platform
- 401k