Senior Technical Agent with German Copy

Are you fluent in **German** and ready to advance your technical career? Imagine using your language and IT skills every day in a dynamic international company where your work matters, your success is rewarded, and your growth has no limits.

Requirements

• Handle inbound support calls and online inquiries from German-speaking customers
• Troubleshoot and resolve IT issues remotely via p9
• Respond to live chat and email requests (Customerly & Salesforce)
• Perform initial system cleans for new clients and explain the software afterward
• Follow up on bookings, send Quality Control calls, and encourage customer reviews
• Support other GEO teams when needed
• Maintain performance standards and company core values (score B or above)

Benefits

• Attractive base salary + performance bonuses
• Meal vouchers up to 200 BGN/month
• Fully covered Multisport card
• Premium private health insurance
• Paid initial training + continuous development programs