Business Banking Consultant - Suncorp Bank
ANZ BankQueensland, Australia
Posted November 25, 2025
Full Time
About the Company
Suncorp Bank is a proud part of the ANZ Group, committed to creating a workplace where people from all backgrounds can thrive.
Job Description
We're looking for a Business Banking Consultant to join our Small Business Contact Centre in Brisbane. As a Business Banking Consultant, you will support customers via inbound calls with Business Banking enquiries, account openings and/or processes while balancing team, customer, risk and performance outcomes.
Requirements
- Previous Banking customer service/sales experience
- Experience within a contact centre environment or an operational/support role
- High level computer literacy and navigation skills
- Experience in delivering high quality customer experience within required timeframes
- Good problem solving and negotiation skills
- Effective interpersonal and communication skills
- Demonstrated ability to work as a supportive team member
- Committed to self-development and opportunities to increase capability in role
Benefits
- Variety of benefits and support resources to create a healthy work-life balance
- Tools that enable remote work to support flexible work arrangements
