S&S Banking Consultant, Broadbeach QLD, Suncorp Bank
ANZ BankGold Coast City, Queensland, Australia
Posted January 20, 2026
Full Time
About the Company
ANZ Bank is a leading financial institution with over 180 years of heritage, dedicated to fostering economic growth and inclusivity. The bank offers a comprehensive range of services including retail banking, private banking, commercial banking, wealth management, and institutional banking. With a global presence spanning Australia, New Zealand, and the Pacific, ANZ employs over 50,000 people and is committed to creating a sustainable economy where everyone can thrive.
Job Description
As a S&S Banking Consultant, you will provide outstanding levels of sales and service to customers via Face-to-Face interaction and inbound & outbound calls, while balancing team, customer, risk and performance outcomes. You will be part of a team that values digital empowerment & digital fluency, and will be committed to a future-forward culture.
Requirements
- Deliver customer-obsessed service that drives customer satisfaction and first call resolution
- Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels
- Support and educate customers on how to use our digital platforms for personal banking
- Contributes to a team culture that is balanced across people, customer, risk, and performance
- Ensures compliance with all internal policies and procedures and external requirements
Benefits
- Flexible work arrangements
- Health and wellbeing support
- Career growth opportunities