S&S Banking Consultant, Gympie QLD, Suncorp Bank
ANZ BankGympie, Queensland, Australia
Posted January 29, 2026
Full Time
About the Company
Suncorp Bank is a proud part of the ANZ Group, committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect.
Job Description
Suncorp Bank is seeking a S&S Banking Consultant to provide outstanding levels of sales and service to customers via Face-to-Face interaction and inbound & outbound calls. The role involves supporting customers with Everyday Banking enquiries, account openings and/or processes while balancing team, customer, risk and performance outcomes. The ideal candidate will have experience in delivering high quality customer experience and be comfortable with digital customer service platforms.
Requirements
- Experience in delivering high quality customer experience
- Comfortable with digital customer service platforms to assist customers in real-time
- Ability to navigate and troubleshoot common digital banking applications and mobile services with customers
- Understanding of digital verification and ID validation systems used in customer onboarding
- Proficiency in digital payment technologies, such as mobile wallets and online payments
- Ability to handle and assist with digital banking queries, empowering customers to manage their accounts online
Benefits
- Comprehensive training program
- Opportunities for growth and development within the ANZ Group
- Flexible work arrangements
- Support for remote work