Head of Partner Experience

At Apartment List, we believe renting should be personal, seamless, and stress-free. As the Head of Partner Experience, you'll lead the teams that shape every aspect of our partners' journey, from first technical consultation to activation and long-term success on the Apartment List platform.

Requirements

• 10+ years leading customer- or partner-facing teams in SaaS, marketplace, or technology-forward companies
• Successfully built and scaled multidisciplinary teams — including CS, implementation, technical support, or partner operations
• Deep expertise in B2B customer lifecycle design, onboarding, and success metrics

Benefits

• Performance bonus
• Equity
• Base salary
• Benefits and perks