Quality Assurance Manager job in Karanganyar, Central Java, Indonesia. Responsibilities include designing and improving quality frameworks, supervising the QC team, conducting quality audits, and investigating quality issues.
Requirements
- Design and improve quality frameworks to ensure consistent product quality and regulatory compliance.
- Supervise and mentor the QC team and supervisor, ensuring adherence to quality standards and effective control practices.
- Conduct comprehensive quality audits at all production stages and coordinate internal and external audits to ensure compliance and identify improvement areas.
- Monitor and analyze quality performance data daily and weekly, oversee production to ensure standards compliance, address deviations, and report findings with improvement recommendations to the GM of Operations.
- Investigate quality issues, lead cross-functional teams to develop corrective and preventive actions, and analyze daily reports to maintain high standards in coconut shell briquette charcoal production.
- Establish and update SOPs and quality control documents to ensure consistency, best practices, and regulatory compliance.
- Collaborate with Production Manager and Chief Engineer to integrate quality standards into manufacturing and support continuous improvements.
- Lead quality improvement initiatives and projects, introducing new technologies and methods to enhance product quality and efficiency in charcoal briquette production.
- Oversee and resolve customer complaints by investigating quality issues and implementing corrective actions to ensure high customer satisfaction.
- Maintain detailed records of quality performance, audits, and corrective actions for traceability and compliance.
- Collaborate with T&TD Coordinator to develop and deliver training on quality standards, boosting team skills and compliance.
- Partner with production and engineering to test and validate new processes and materials before implementation.
- Regularly review industry best practices and competitor performance to set and adjust quality targets, while ensuring the company complies with all relevant quality and safety regulations in charcoal production.
- Prepare and present detailed quality performance reports to the GM of Operations, highlighting achievements and areas for improvement.
- Collaborate with Senior Purchasing and SC&L Manager to ensure raw materials meet quality standards through regular evaluations.
- Facilitate cross-functional meetings, mentor future leaders, and align quality objectives with overall operational strategies and organizational goals.
- Ensure proper calibration and maintenance of quality control equipment to guarantee accurate measurement and testing results.
- Contribute to annual management reviews by presenting quality data and recommending strategic initiatives aligned with company goals.
- Conduct comprehensive reviews of the quality management system, updating policies and procedures to align with industry best practices and company goals.
Benefits
- Comprehensive benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
