Customer Service Representative

Customer Service Representative position available at Apoyo Financiero in SANTA ANA, CA. The ideal candidate is a success-driven customer service team player with sales and collections experience, strong phone presence, and bilingual skills. The role involves collections management, campaigns and prospecting, customer service, and administration. Benefits include pay scale ($19.00 - $20.50), medical benefits, 401(k) Retirement plan, paid holidays and vacation days, and training and leadership development opportunities.

Requirements

• Minimum 1 year of customer service experience
• Sales and collections experience preferred
• High School diploma required; College preferred
• Bilingual (English/Spanish)
• Strong numeric/data accuracy; computer proficiency (typing speed 40 wpm minimum)
• Self-motivated with a strong desire for professional growth
• Ability to maintain strict confidentiality of client information

Benefits

• Pay scale ($19.00 - $20.50)
• Medical benefits
• 401(k) Retirement plan
• Paid holidays, vacation days, sick days, and bereavement
• Training and leadership development
• Inspiring career path with internal growth opportunities