Customer Service Representative

Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees. Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy.

Requirements

• Experience in sales and collections preferred
• Minimum 1 year of customer service experience
• Service-oriented and able to resolve customer grievances
• Bilingual (English/Spanish)
• Numeric data skills and accuracy with computer

Benefits

• Medical benefits
• 401(K) Retirement plan
• Generous PTO
• Paid holidays
• Paid sick days
• Paid bereavement days for direct family members
• Paid vacation days
• $350 Employee Referral Bonus