Customer Success Manager (Digital Ads, SaaS Platform - AIXPERT)
AppierTaipei, Taiwan
Posted October 8, 2025
Full Time
About the Company
Appier is an AI-native SaaS company founded in 2012, listed on the Tokyo Stock Exchange's Prime Market. The company specializes in providing cutting-edge AdTech and MarTech solutions to help businesses maximize ROI through intelligent software. With a focus on artificial intelligence and data mining, Appier offers a range of services including marketing and advertising, generative AI, predictive AI, and more, enabling over 1,800 leading companies worldwide to enhance their marketing performance.
Job Description
Appier is seeking a Customer Success Manager (AIXPERT) for their digital ads and SaaS platform. This role involves building strong client relationships, strategizing marketing campaigns, managing campaign operations, and providing support to expand adoption of their AI-powered solutions. The company has a strong international presence with offices across Asia, Europe, and the US.
Requirements
- Cultivate strong relationships with clients.
- Identify key account growth opportunities.
- Strategize and plan digital marketing campaigns.
- Manage campaign launch and ongoing operations.
- Provide resources to answer client questions.
- Perform service delivery and technical support.