Customer Success Manager - Japanese / Chinese Speaker
AppsFlyerBangkok, Thailand
Posted September 24, 2025
Full Time
About the Company
AppsFlyer is a leading mobile marketing platform that offers advanced measurement, data analytics, deep linking, engagement, fraud protection, and privacy-preserving technologies. It empowers brands to enhance customer experiences while safeguarding privacy, leveraging its solutions for over 10,000 technology partners. With a focus on mobile apps marketing across iOS and Android platforms, AppsFlyer provides essential tools for advertisers and creators to build meaningful customer relationships.
Job Description
AppsFlyer is seeking a Customer Success Manager to join their Bangkok office, focused on supporting Enterprise customers in the Southeast Asia region. The role involves driving product adoption, problem-solving, and maximizing customer outcomes through proactive engagement and data-driven analysis. The ideal candidate will be a trusted advisor and partner to customers, contributing to their long-term success within AppsFlyer's global ecosystem.
Requirements
- Manage the post-sales relationship for a portfolio of customers.
- Lead onboarding, training, and enablement sessions.
- Run Executive Business Reviews (EBRs).
- Analyze customer data and suggest optimizations.
- Collaborate with internal teams to drive results.
Benefits
- Competitive salary
- Professional development opportunities
