Director of Client Services
AppsFlyerNew York, New York, United States • San Francisco, California, United States • Boston, Massachusetts, United States • Chicago, Illinois, United States • Houston, Texas, United States • Miami, Florida, United States
Posted October 14, 2025
230000 - 250000 USD year
Full Time
About the Company
AppsFlyer is a leading mobile marketing platform that offers advanced measurement, data analytics, deep linking, engagement, fraud protection, and privacy-preserving technologies. It empowers brands to enhance customer experiences while safeguarding privacy, leveraging its solutions for over 10,000 technology partners. With a focus on mobile apps marketing across iOS and Android platforms, AppsFlyer provides essential tools for advertisers and creators to build meaningful customer relationships.
Job Description
AppsFlyer is seeking a Director of Client Services to drive retention, expansion, and executive trust for their customer portfolio. The role focuses on coaching CSMs to achieve revenue targets, managing a team, and partnering with stakeholders to deliver impactful customer outcomes. The company emphasizes a customer-obsessed culture, results-driven performance, and impact-oriented scale across Sales, Product, and Marketing.
Requirements
- 10+ years in Customer Success/Account Management for enterprise SaaS
- 3-5+ years leading managers/ICs
- Proven ownership of NRR/GRR portfolios
- Demonstrated Growth Partnership leadership and mobile industry strategic and tactical knowledge
- Mobile attribution / martech domain fluency and AppsFlyer tool-stack knowledge
- Demonstrated partnership and cross-functional leadership
- Tooling: MMP, attribution and remarketing technologies, and analytics-driven decision-making
- Ability to travel 33% onsite
Benefits
- Competitive Salary
- Bonus or Commission
