Client Success Manager

Aqueity is seeking a Client Success Manager to oversee client accounts and drive long-term client success through Aqueity's account management program.

Requirements

• Manage and grow assigned client accounts
• Oversee customer satisfaction and retention
• Act as a point of escalation for Service Desk and delivery-related issues
• Develop and execute account plans and road maps
• Identify, qualify, and develop new opportunities for Managed IT Services, Cybersecurity, and IT Project services
• Collaborate cross-functionally with marketing, inside sales, service delivery, finance, and operations

Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Performance-based bonuses and incentives
• Supportive and collaborative work culture
• Professional growth and advancement opportunities
• On-the-job training and mentorship