Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life, creating energy and excitement around our products and services, and demonstrating how to thrive in a fast-paced fun environment where customer needs are their first focus.
Requirements
- Lead by example, demonstrating all the things it takes for your team to head to the top
- Ensure your store meets or exceeds sales goals
- Approaching service and sales needs with patience, honesty and empathy
- Build relationships with and partner with employees across channels
- Recruit, select, orient and train new employees
- Handle scheduling of staff at location to ensure appropriate shift coverage
- Handle all escalated customer service issues with professionalism
- Being effective with operational, financial and performance management
Benefits
- Employee Stock Ownership Program (ESOP)
- Competitive salary pay
- Bonus earnings
- Automatic raises when reaching attainable milestones
- Exciting opportunities for career advancement
- A culture of care & excellence
- Health Benefits for Full Time Employees
