Analista de Excelência Operacional Sênior
Arco EducaçãoSão Paulo, Brazil
Posted September 23, 2025
Full Time
About the Company
Arco Educação is a Brazilian company dedicated to providing high-quality educational solutions for basic education. With a focus on developing content, technology, and services, Arco serves over 3 million students and nearly 9,000 private schools across the country, from preschool to secondary education. By aligning excellence in education with efficient management, Arco aims to enhance learning outcomes and streamline school operations.
Job Description
Arco is seeking a Senior Operational Excellence Analyst to structure and conduct training programs for the Customer Relationship Management team. The role involves analyzing data, identifying knowledge gaps, creating training materials, and promoting a culture of continuous learning and development. The ideal candidate will focus on performance improvement and compliance with best practices.
Requirements
- Experience with creating and conducting training
- Ability to manage multiple training projects
- Flexibility to adapt to changing needs
- Interest in developing people and sharing knowledge
- Ability to interpret performance data
- Familiarity with tools like PowerPoint/Google Slides, Excel/Google Sheets, and learning management systems (LMS)
Benefits
- Catering and/or meal
- Health and dental plan
- Transportation voucher
- Paternity and parental leave assistance
- Pediatric care assistance
- Physical health care partnership
- Education incentive
- Flight discount