Field IT Support

Arcosa Construction Products Group is seeking an Onsite IT Support Specialist to provide hands-on technical support for hardware, software, and network systems. The ideal candidate will troubleshoot end-user issues, maintain IT equipment, and ensure reliable technology operations in a fast-paced, industrial environment.

Requirements

• Comply with all industry safety rules, procedures and applicable government regulations.
• Troubleshoot hardware and software issues.
• Responds to Service Desk tickets and telephone call requests for technical support.
• Collaborates with network services, application support and managed services to restore service and/or identify problems.
• Resolve user issues referred to by helpdesk support.
• Act as a liaison between the Business Unit and Corporate IT groups.
• Perform other duties or responsibilities as assigned.

Benefits

• Medical, Dental, and Vision Insurance
• Paid vacation and sick time
• 401k with Employer Match
• 11 paid Company holidays
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Tuition reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• Employee Discount Programs
• Professional Training and Development Programs
• Career Advancement Opportunities