IVR Test Lead
Arete Technologies, Inc.Lansing, Michigan, United States
Posted July 12, 2017
Full Time
About the Company
Arete Technologies, Inc. is a leading provider of innovative consulting and outsourcing services, specializing in staff augmentation, software development, and IT consulting. With over 30 years of experience, the company offers global solutions that bridge client requirements with exceptional outcomes, emphasizing cost savings and satisfaction for both employers and employees.
Job Description
Arete Technologies, Inc. offers innovative Consulting and Outsourcing services, providing global deliverables with focus on cost-saving solutions. The company is a pre-eminent service provider in the field of staff augmentation, IT Consultancy, Software development, and Web Development.
Requirements
- 3 or more years of experience as a testing consultant with an emphasis on IVR, telecommunications, and contact center testing
- IVR testing experience utilizing cloud-based IVR technology, on-premise switches, and multiple web services
- Experience utilizing SOAP UI or other web service testing tools
- Experience leading and coordinating large, complex IVR installations
- Excellent written and communication skills – experience reporting results out to clients
- Self-starting capabilities and demonstrated experience driving projects to completion